Date: Monday, February 9
Time: 9AM-3:30PM 
 
This is a 6-hour training that equips Personal Care Home Administrators with clear, structured methods for addressing performance concerns, delivering functional feedback, documenting interventions, and maintaining accountability in accordance with regulations. Participants explore how delayed or inconsistent action creates risk, impacts resident care, and weakens workplace culture. Through case examples and practical tools, this course reinforces that maintaining a competent, well-supported team is both a regulatory requirement and a leadership responsibility essential to safe and effective Personal Care Home operations.